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Agencies Debate AI's Impact on Client Relations and Internal Workflows

· 1h ago · Originally reported by Digiday

At a recent media buying summit, agency professionals discussed concerns about the careless application of AI in preparing client briefs and internal documents. The conversation highlighted both the benefits and drawbacks of integrating AI into agency operations.

Why it matters

AI is increasingly used in advertising, but improper use can harm client trust and reduce the quality of work. Understanding how to use AI responsibly is crucial for agencies to maintain strong client relationships and efficient operations.

Explain it like I’m new here

Using AI to do your homework can help you finish faster, but if you don't check the work, you might turn in something wrong and upset your teacher.

Read the original at Digiday

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