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The retail media loop

Why retailers became ad companies: they know what people actually buy, and can prove an ad led to a sale.

The retail media loop

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purchases◉Shoppersbuy online & in store⌂Retailerpurchase data★Brandwants shelf share▤On-site adssponsored products◎Off-site adsacross the web & CTV▦Closed-loop reportads → sales
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Retailers know what you buy

Every loyalty card swipe and online order is first-party data: what was bought, when, and by whom.

  1. Retailers know what you buy: Every loyalty card swipe and online order is first-party data: what was bought, when, and by whom.
  2. Brands pay to reach those shoppers: A cereal brand pays the retailer to advertise to people who buy breakfast foods. The retailer runs a retail media network.
  3. Ads on the store itself: Sponsored products appear right where people shop, at the moment of decision.
  4. And off the store: With off-site retail media, the retailer’s audiences are used to target ads on other websites, apps and streaming TV.
  5. Closing the loop: Because the retailer sees both the ad and the purchase, it can report sales driven by the campaign: closed-loop measurement. That proof is why budgets moved here fast.

Step by step

  1. Retailers know what you buyEvery loyalty card swipe and online order is first-party data: what was bought, when, and by whom.
  2. Brands pay to reach those shoppersA cereal brand pays the retailer to advertise to people who buy breakfast foods. The retailer runs a retail media network.
  3. Ads on the store itselfSponsored products appear right where people shop, at the moment of decision.
  4. And off the storeWith off-site retail media, the retailer’s audiences are used to target ads on other websites, apps and streaming TV.
  5. Closing the loopBecause the retailer sees both the ad and the purchase, it can report sales driven by the campaign: closed-loop measurement. That proof is why budgets moved here fast.

Read the full lesson